Your PrivacyOur Commitment to Confidentiality
Our Commitment to Confidentiality
Thank you for shopping at wolfmediagroup.com. At Wolf Media Group we understand the importance of confidentiality. Wolf Media Group is committed to protecting your privacy online. This page explains how we collect, use and protect the information that you provide to us. Your story is important to us, we respect your privacy and intend to give you as much control as possible over your personal information.
What Information Do We Collect?
Information That You Provide Us
We store any information that you submit on our website(s) (wolfmediagroup.com / sales.wolfmediagroup.com) or by any other means. For example, you may provide personal information when you place an order, enter a giveaway, request a publication, or contact us. This information may include name, address, phone numbers, email address, credit card and payment information, and other personal information.
Web Site Use Information
We collect and analyze technical information about how customers interact with fullcompass.com including, but not limited to, IP addresses, browser types, operating systems, pages viewed, links, dates and times, and other information.
Like many websites, we utilize a standard technology called “cookies” to differentiate you from other shoppers and to store and retrieve information about your interaction with the website. As part of this activity, wolfmediagroup.com participates in the Google Analytics program. Click here to learn more.
Email Information and Contact Forms
We may collect, store, and use any information that you submit via email or any of the forms on our website. We may also collect information about email communications such as whether an email was opened or which links were clicked.
How We Use Collected Information
We use collected information for the purpose of administering our business activities such as completing and tracking orders, customer service, administering giveaways and other promotions, customizing the shopping experience, troubleshooting, improving the website design and functionality, etc. From time to time, we may send you promotional messages by mail or email. You always have the ability to opt of such communications.
How We Continue to Connect with You
How We Protect Your Information
In order to protect your information, we have put in place appropriate electronic, physical, and procedural safeguards. We utilize standard encryption and security technology to protect data transfer, and our information systems are treated with the highest regard for security. In addition, we limit access to customer information to only authorized personnel.
Your Order & Fraud Protection
In the event of a criminal investigation or suspected illegal activity, we may be required by law enforcement agencies to share certain personal information. Because we are interested in protecting you from credit card fraud, all orders are subject to review by our fraud detection department. As part of this review we may require that your order ships to the billing address of your credit card or an authorized alternate address. We may also need to call or email you to further clarify any questions we may have. The billing address of your card is the address that your monthly statement is mailed to. It is important that you provide us with this address correctly because we use it during our verification process. If for some reason you cannot have your order shipped to your billing address, you may contact the card company and have them add an alternate authorized address to your account. We will be able to verify this address when we process your order. Most banks will not allow an alternative address to be added to your debit card. If you need to have your order shipped to an alternative address we encourage you to not use a debit card. Please feel free to call us if you need any special accommodations regarding your order and we will do our best to help you.
How You Can Review or Correct Your Information
To review or correct your personal information, or to change your communication preferences, please call us at 800-353-5212. Your sales associate will be glad to help. You may choose to stop receiving promotional communications at any time.
Links to Other Websites
By using the wolfmediagroup.com website you consent to our collection and use of your personal information as described in this policy. If we change our policies and procedures, we will post those changes on our website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.